1. Introduction & Scope
Welcome to MH Property Hub ("we", "our", or "us"). We are dedicated to protecting your privacy and ensuring transparency in how personal and non-personal data is handled. This Privacy Policy governs your use of our website (MHPropertyHub) and our official MH Property Hub Android Application distributed via the Google Play Store.
By accessing or using our website or mobile application, you acknowledge that you have read, understood, and agree to the terms described in this policy. If you do not agree with our practices, please refrain from using our services.
2. Information We Collect
We collect only the minimum amount of information necessary to provide you with verified real estate listings and to connect you with property managers and sellers across Maharashtra.
A. Information You Voluntarily Provide
- Inquiry Details: When you contact us regarding a property (via website forms, direct phone calls, or WhatsApp), you may provide your name, mobile number, email address, and specific requirements (e.g., preferred area, budget category, or property type).
- Property Submissions: If you request listing a property, we collect title, property category, location, land area, rate details, descriptions, and property photographs provided by you.
B. Automatically Collected Information
- Device & Usage Information: When using our Android App or website, standard non-identifying technical data may be processed, including your device model, operating system version (Android version), browser/webview type, IP address, and app performance logs to diagnose potential crashes.
- Search Preferences: Filter queries (such as residential plots, commercial shops, agricultural land, or specific areas like Buldhana or Pune) are processed temporarily to display relevant search results.
- Cookies & Local Storage: Used strictly for session management, user interface preferences, and caching images to improve browsing speed. We do not use intrusive cross-site tracking cookies.
3. Android Application Permissions
In accordance with Google Play Store Developer Policies and Google's Data Safety requirements, our Android application requests only the essential system permissions required for normal operation:
| Permission | System Name | Purpose |
|---|---|---|
| Internet Access | android.permission.INTERNET |
Enables the application to load active real estate listings, photos, and property details from our secure server. |
| Network State | android.permission.ACCESS_NETWORK_STATE |
Detects whether device is connected to Wi-Fi or cellular network to manage loading states and notify users when offline. |
4. How We Use Your Information
We process collected data solely for the following operational purposes:
- To display verified property listings across Buldhana and Maharashtra.
- To facilitate direct communication between interested buyers and listing managers via phone or WhatsApp.
- To troubleshoot technical errors, optimize loading performance, and improve the user experience of both the mobile app and website.
- To detect, prevent, and protect against fraudulent listings or abusive use of our platform.
- To comply with applicable legal and regulatory obligations under Indian law.
We NEVER sell, rent, or lease your personal contact details to any third-party advertisers or marketing agencies.
5. Third-Party Services
To provide a reliable, modern application, we integrate with trusted third-party service providers who adhere to strict data privacy standards:
- Google Play Services: Used for secure app distribution, runtime environment support, and crash diagnostic reporting on Android devices. (Google Privacy Policy)
- WhatsApp (Meta Platforms): Integrated as an optional, user-initiated contact channel. When you click "Contact For Listing", WhatsApp opens on your device with our support number pre-filled. Data shared via WhatsApp is governed by WhatsApp's Privacy Policy.
- Google Fonts & CDNs: Used to render typography and iconography efficiently without collecting personal data.
- Hostinger Server Infrastructure: Our servers and databases are securely hosted in compliance with industry hosting standards and firewalls.
6. Data Security & Storage
We implement comprehensive technical and organizational measures to safeguard your information against unauthorized access, loss, or alteration:
- HTTPS / SSL Encryption: All communications between the mobile app, web portal, and backend servers are encrypted using modern TLS encryption.
- Strict Database Controls: Our production database is secured with parameterized queries, role-based authentication, and automated backup routines.
- No Payment Card Storage: We do not collect or store credit card, debit card, or banking credentials through our app.
7. Data Retention & User Deletion Rights (Google Play Data Safety)
We retain inquiry information only for as long as necessary to facilitate your property search or answer your request.
Under Google Play Data Safety policies, you have the absolute right to request the review or permanent deletion of any personal data you have submitted to us. To submit a deletion request:
- Email us at: onlineplotsin@gmail.com with the subject line "Data Deletion Request".
- Include your name and mobile number associated with your inquiry.
- Our team will process and permanently remove your records from our systems within 7 business days and provide a written confirmation.
8. Children's Privacy (COPPA Compliance)
Our services and mobile application are intended exclusively for individuals aged 18 and older who are legally capable of entering into real estate contracts. We do not knowingly collect or solicit personal data from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will delete it from our servers immediately.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect modifications in our services, legal requirements, or Google Play policies. Any changes will be published directly on this page with an updated "Effective Date". We encourage users and app reviewers to check this page periodically.
10. Contact Us & Grievance Redressal
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact our designated privacy officer: